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One-Stop Shop for Student Resources

Onestop shop guide

The “One-Stop Shop” has been designed to provide, in one place, information on where to go and whom to contact for various University resources and services. We will continue to add resources to the One-Stop Shop. If you would like to suggest additions, please send an email to online@sullivan.edu.

Academic Resource Center (ARC) - Tutoring

The Academic Resource Center (ARC) offers free tutoring services in Accounting, Anatomy and Physiology, Microbiology, Medical Terminology, Computer Science, Information Technology, Economics, English, Writing, First Year Experience (FYE), and Math. Visit the ARC website to:

  • View the tutoring schedule
  • Learn how online tutoring works
  • Schedule a tutoring appointment
  • Meet the Tutoring Team

Alumni Affairs

Visit the Sullivan Alumni Association website for:

  • Important Alumni updates
  • Discounts and perks
  • Membership benefits
  • Job board

Bursar / Business Office

For the following, contact SLV-BusOffice@sullivan.edu or call 502-213-8310:

  • Payments (or visit the Student Portal)
  • Third Party Billing (Company Pay, Invoices or submittal forms)
  • ACH Forms (Auto debit for monthly payments)
  • Bank Mobile Questions
  • Pay Parking Fine

Career Services

Visit the Career Services page to make an appointment or search additional resources.

  • Resume/Cover letter Assistance
  • Make an appointment with your Career Advisor
  • Meet the team
  • Student job board
  • Interviewing and networking tips
  • Social media tips
  • How to dress for an interview
  • Top career search engines

Financial Planning

Contact Financial Planning with questions regarding:

  • FASFA
  • Loans
  • Grants
  • Scholarships
  • Financial Aid

Student Connections

Student Connections has partnered with Sullivan University to:

  • Help you understand your student loan obligations. 
  • Discuss available options for an achievable and affordable repayment plan. 
  • Ensure you are aware of repayment options during financial hardships. 
  • Promote your long-term repayment success. 

Talk to one of our borrower advocates for free at 866-311-9450.


Free Application for Federal Student Aid (FAFSA) and Federal Aid related documents:

Students

Parents


Has your FAFSA been chosen for verification? Sullivan University uses Kentucky Higher Education Assistance Authority (KHEAA) to perform our verification process. You can find all verification documents by signing in at KHEAA Verify. All forms and documentation should be completed and submitted to KHEAA Verify as soon as possible. KHEAA Verify will contact you if the documents received are incomplete or if more information is needed to complete the process. Students and parents should contact KHEAA Verify with questions about the receipt of their documents or the status of their verification. Call 1-855-272-8771 to speak with a member of the KHEAA Verify team.


Financial Aid Refund Policy

Students who have a credit balance on their account are eligible to receive a refund. The type of credit on a students’ account will determine the method of initiating the refund and the length of time for a student to receive their refund. If a student has a Title IV credit on their account then a refund will be processed within 14 business days.

Student Portal

Use the Student Portal to:

  • Check your final grades and overall grade point average (GPA)
  • Check your Degree Progress Audit (list of your courses taken and your remaining courses)
  • Request a transcript
  • Access your 1098T tax form
  • Manage your financial aid information
  • Access forms and information to prepare for graduation
  • Review and update your contact information
  • Make student payments

Student Services

Visit the Student Services homepage for information on:

The I Care Closet (SU Food Pantry) provides non-perishable foods and toiletry items at no cost to students in need. To schedule a time for pick-up:

  • Louisville students: Email slvstudentservices@sullivan.edu, message Student Services on the mobile app, or call 502-413-8610.
  • Lexington students: Email Kelci Jones at keljones@sullivan.edu, call 859-514-7680, or visit Room 216

Student Success Center

The Student Success Center can help you:

  • Identify and overcome obstacles to academic success
  • Get connected to university resources
  • Build motivation and perseverance
  • Adjust to college life
  • Review your academic progress
  • Resolve account holds

Technology

Please contact skillsoft@sullivan.edu for assistance with Skillport / Skillsoft.

IT

To contact IT, email itsupport@sullivan.edu or call 502-413-8800.

Video Tutorials: Intro to Blackboard and Teams