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One-Stop Shop for Student Resources

Onestop shop guide

The “One-Stop Shop” has been designed to provide, in one place, information on where to go and whom to contact for various University resources and services. We will continue to add resources to the One-Stop Shop. If you would like to suggest additions, please send an email to

General Resources

Academic Services

Academic Services offers assistance with:

Alumni Affairs

Visit the Sullivan Alumni Association website for:

  • Important Alumni updates
  • Discounts and perks
  • Membership benefits
  • Job board

Bursar / Business Office

For the following, contact or call 502-213-8310:

  • Payments (or visit the Student Portal)
  • Third Party Billing (Company Pay, Invoices or submittal forms)
  • ACH Forms (Auto debit for monthly payments)
  • Bank Mobile Questions
  • Pay Parking Fine

Career Services

Visit the Career Services page to make an appointment or search additional resources.

  • Resume/Cover letter Assistance
  • Make an appointment with your Career Advisor
  • Meet the team
  • Student job board
  • Interviewing and networking tips
  • Social media tips
  • How to dress for an interview
  • Top career search engines

Financial Planning

Contact Financial Planning with questions regarding:

  • Loans
  • Grants
  • Scholarships
  • Financial Aid

Student Connections

Student Connections has partnered with Sullivan University to:

  • Help you understand your student loan obligations. 
  • Discuss available options for an achievable and affordable repayment plan. 
  • Ensure you are aware of repayment options during financial hardships. 
  • Promote your long-term repayment success. 

Talk to one of our borrower advocates for free at 866-311-9450.

Free Application for Federal Student Aid (FAFSA) and Federal Aid related documents:



Has your FAFSA been chosen for verification?

Sullivan University uses Kentucky Higher Education Assistance Authority (KHEAA) to perform our verification process. You can find all verification documents by signing in at KHEAA Verify. All forms and documentation should be completed and submitted to KHEAA Verify as soon as possible. KHEAA Verify will contact you if the documents received are incomplete or if more information is needed to complete the process. Students and parents should contact KHEAA Verify with questions about the receipt of their documents or the status of their verification. Call 1-855-272-8771 to speak with a member of the KHEAA Verify team.

Financial Aid Refund Policy

Students who have a credit balance on their account are eligible to receive a refund. The type of credit on a students’ account will determine the method of initiating the refund and the length of time for a student to receive their refund. If a student has a Title IV credit on their account then a refund will be processed within 14 business days.

Health & Community Resources

kynect offers Kentucky state benefits for qualified individuals and families.


Visit the library homepage for:

Student Portal

Use the Student Portal to:

  • Check your final grades and overall grade point average (GPA)
  • Check your Degree Progress Audit (list of your courses taken and your remaining courses)
  • Request a transcript
  • Access your 1098T tax form
  • Manage your financial aid information
  • Access forms and information to prepare for graduation
  • Review and update your contact information
  • Make student payments

Student Services

Visit the Student Services homepage for information on:

The I Care Closet (SU Food Pantry) provides non-perishable foods and toiletry items at no cost to students in need. For more information:

  • Louisville students: Email, message Student Services on the mobile app, or call 502-413-8610.
  • Lexington students: Email Stephanie Watson at, call 859-977-5451, or visit the pantry in the Administrative Office area.

Student Success Center

The Student Success Center can help you:

  • Identify and overcome obstacles to academic success
  • Get connected to university resources
  • Build motivation and perseverance
  • Adjust to college life
  • Review your academic progress
  • Resolve account holds


Please contact for assistance with Skillport / Skillsoft.


To contact IT, email or call 502-413-8800.

Video Tutorials: Intro to Blackboard and Teams

Online Tutoring:

Sullivan students have 24/7 access to one-on-one online tutoring via To connect with a tutor, log into Blackboard and click on the link in the left-hand menu (near where you access your classes and coursework.) Opening's main site without going through Blackboard may not allow you to access these services.

If you have any questions or concerns regarding, contact the Student Success Center by email at or by phone at extensions 8515/8516.

The Louisville campus SSC office is located in the Main building; when entering through the cafe, go straight down the hall and it will be the first door on the right.