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One-Stop Shop for Student Resources

Onestop shop guide

The “One-Stop Shop” has been designed to provide, in one place, information on where to go and whom to contact for various University resources and services. We will continue to add resources to the One-Stop Shop. If you would like to suggest additions, please send an email to

Academic Resource Center (ARC) - Tutoring

The Academic Resource Center (ARC) offers free tutoring services in Math, English, Writing, Academic Success, Computers, Economics, Accounting, and Anatomy and Physiology. Visit the ARC website to:

  • View the tutoring schedule
  • Learn how online tutoring works
  • Schedule a tutoring appointment
  • Meet the Tutoring Team

Alumni Affairs

Visit the Sullivan Alumni Association website for:

  • Important Alumni updates
  • How to nominate a distinguished Alumni
  • Discounts and perks
  • Membership benefits
  • Job board

Bursar / Business Office

For the following, contact or call 502-213-8310:

  • Payments (or visit the Student Portal)
  • Third Party Billing (Company Pay, Invoices or submittal forms)
  • ACH Forms (Auto debit for monthly payments)
  • Bank Mobile Questions

Career Services

Visit the Career Services page to make an appointment or search additional resources.

  • Resume/Cover letter Assistance
  • Make an appointment with your Career Advisor
  • Meet the team
  • Student job board
  • Interviewing and networking tips
  • Social media tips
  • How to dress for an interview
  • Top career search engines

Financial Planning

Contact Financial Planning with questions regarding:

  • Loans
  • Grants
  • Scholarships
  • Financial Aid

Student Connections

Student Connections has partnered with Sullivan University to:

  • Help you understand your student loan obligations. 
  • Discuss available options for an achievable and affordable repayment plan. 
  • Ensure you are aware of repayment options during financial hardships. 
  • Promote your long-term repayment success. 

Talk to one of our borrower advocates for free at 866-311-9450.

Free Application for Federal Student Aid (FAFSA) and Federal Aid related documents:



Has your FAFSA been chosen for verification? Sullivan University uses Kentucky Higher Education Assistance Authority (KHEAA) to perform our verification process. You can find all verification documents by signing in at KHEAA Verify. All forms and documentation should be completed and submitted to KHEAA Verify as soon as possible. KHEAA Verify will contact you if the documents received are incomplete or if more information is needed to complete the process. Students and parents should contact KHEAA Verify with questions about the receipt of their documents or the status of their verification. Call 1-855-272-8771 to speak with a member of the KHEAA Verify team.


Financial Aid Refund Policy

Students who have a credit balance on their account are eligible to receive a refund. The type of credit on a students’ account will determine the method of initiating the refund and the length of time for a student to receive their refund. If a student has a Title IV credit on their account then a refund will be processed within 14 business days.

Student Portal

Use the Student Portal to:

  • Check your final grades and overall grade point average (GPA)
  • Check your Degree Progress Audit (list of your courses taken and your remaining courses)
  • Request a transcript
  • Access your 1098T tax form
  • Manage your financial aid information
  • Access forms and information to prepare for graduation
  • Review and update your contact information

Student Services

Visit the Student Services homepage for information on:

  • Student Life
    • Clubs & Organizations (Join a club or start a club)
    • Intramural Sports (Get involved)
    • Student Success Team (Resources for First Quarter students)
    • Campus Community (Community Resources)
    • Mobile App (How to download and login)
    • Student Discounts
  • Housing & Residence Life
  • Public Safety
    • Appeal a Citation (Louisville, Lexington, or Fort Knox)
    • Parking Information
    • Visitor Parking Pass (Louisville Only)
    • Employee Vehicle Registration
    • Annual Security Report
    • Alcohol/Drug Abuse Resources
    • Hours of Operation
  • Transportation
    • Contact Information and Shuttle Schedule
  • Campus Counseling
    • Contact, Location, and Hours of Operation
    • Resources
  • Bookstore
  • Meet the Student Services Team


Visit the IT Portal for:

  • Contact Information for the IT Department
  • How to log into the VDI
  • WiFi on campus

To contact IT, email or call 502-413-8800.

View the Sullivan Library video tutorials below for introductions to Blackboard and Teams.